Shipping policy
Delivery
It is simply faster and safer with us.
We are working with a trusted and exceptional courier to give you a safe and faster service.
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Delivery times will be from Monday to Saturday and will not occur on Sundays, Poya & Mercantile Holidays.
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Delivery charges will be depends on the customer location and the weight of the delivery.
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Orders placed before 2 pm will be processed on the same day and delivered according to the delivery times (see below). Any orders placed after 2 pm will be processed the next business day and then delivered according to the delivery times.
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We cannot place the orders on Saturday and Sunday. Any orders placed on Saturday and Sunday will be processed on Monday.
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You will need to sign for the package upon receiving and provide your name and NIC no.
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Deliveries are expected to arrive before 9pm at the provided address.
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We will try our best to accommodate any special delivery instructions; however this may cause an extra delay from our normal delivery timings.
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As soon as your order is dispatched from our warehouse, you will receive an email to confirm that it’s on its way. If you have any questions or concerns either reply directly to the dispatch email or reach out to us at jumpclothing.lk@gmail.com
NORMAL DELIVERY TIMES: